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Moving can be stressful.
Moving can be stressful.
We'll do what we can to make it easier.
We'll do what we can to make it easier.
Over the years, we've worked through all sorts of situations with residents,
always with an eye towards finding a solution that helps everyone thrive.
We invite you to read through the policy below so you can plan your move accordingly.
We also have a tenant-friendly Move-Out Plannign Sheet for your use.
How do I give notice that I'm going to move?
How do I give notice that I'm going to move?
Simply reach out to us via the Doorloop Resident Portal to let us know. The notice must be written. We will ask you to confirm your move out date and will answer any questions.
What do I do if my roommate wants to move out?
What do I do if my roommate wants to move out?
The tenant moving out should reach out to us via the Doorloop Resident Portal to let us know. We will work with you to take the next steps.
Will you be showing the place to new residents after I give notice?
Will you be showing the place to new residents after I give notice?
Generally, yes. We will list your home for rent and schedule as few showing times as we can to accommodate interest. This process generally moves fast and the first showing generally will happen on a weekend. With any luck, we'll be done with showings after a week or two.
Can Vista Nine serve as a reference for a place I'm applying to?
Can Vista Nine serve as a reference for a place I'm applying to?
No problem. If you need a landlord reference on an application, feel free to include our information - we are happy to provide references for current and past tenants! Please complete and email us this completed authorization form to us at homes@vistanine.com.
Can I get credit if I move a couple days early?
Can I get credit if I move a couple days early?
It depends. But, if you can move out 1 or 2 days prior to your move-out date, we can often credit you rent for those days. It gives us a chance to more leisurely prepare your home for the next resident.
What do I do on the actual move out day?
What do I do on the actual move out day?
We will work out specifics with you. Generally, you can simply leave the keys in the home and close the door behind you. You'll receive a complete property accounting statement via email. Be sure you provide us with a mailing address or alternative method to send you your security deposit balance.
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